Shipping policy
Thank you for shopping with Nesviva. We are committed to delivering your order quickly, safely, and reliably.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details.
UK Delivery
We offer delivery across the United Kingdom.
- Standard Delivery: 2–4 business days
- Delivery Fee: Calculated at checkout (or free delivery on selected offers)
Please note that delivery times are estimates and may vary slightly depending on your location and courier services.
International Shipping
We currently ship to selected international destinations.
- Estimated Delivery Time: 5–10 business days (varies by country)
- Shipping Cost: Calculated at checkout based on location and weight
Please note:
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- Delivery times may be affected by customs processing in your country.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery and we will work to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping details are correct at checkout.
Nesviva is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Contact Us
If you have any questions about your order or shipping, please contact our support team:
Email: care@nesviva.com
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Nesviva — From Nature, With Care.
Please ensure your shipping details are correct at checkout.
Nesviva is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Contact Us
If you have any questions about your order or shipping, please contact our support team:
Email: care@nesviva.com
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Nesviva — From Nature, With Care.